Every new utility billing software installation starts with a discussion of your Standard Operating Procedures — the unique way in which you do business.  These SOPs are used to customize Diversified Billing for your organizaiton.

The Master Calendar draws on your SOPs to plan and schedule every task in the current utility billing cycle and in each future billing cycle.  Billing configuration is automatic, eliminating hundreds of human error opportunities.

Diversified utility billing software includes a secure, private online portal for each customer.  Accessible from any internet connected device, customers can use their portal 24/7 to pay bills online or view records of their account.

Generate work orders electronically and send to field staffers to view on their smart phone or tablet.  Workers can enter job notes or upload photos.  And you get real time status on progress of each job.