Water Billing Software
Leading the Industry in Innovation
Diversified Billing is an integrated suite of software tools that allows utilities to efficiently bill their customers, process their payments and provide exceptional customer service. The Diversified Billing system is highly automated software designed for public and private utilities, and municipal authorities, with 2,500 to 25,000 customers that seek to leverage technology to maximize workplace efficiency. Available for LAN or as a Cloud app, it can accommodate flat or metered billing for water, sewer, trash, gas and electric services.
Take a 3-minute tour of Diversified Billing’s innovative features!
Request a No-Obligation Demo…
… And we’ll say “Thank You” with a new Amazon Echo Dot smart speaker with Alexa!*
* To qualify, you must be employed by a public or private utility or municipal authority in a general management or billing management role. Limit one Echo Dot per company. Echo Dot will be shipped on completion of demo.
I’m highly satisfied with the software. The customer service is quick, friendly and knowledgeable. They have the background to know what I want and how to execute it.
— Susan D.
North and South Shenango Joint Municipal Authority
Diversified software is extremely easy to use. The method of accepting payments is a plus and helps eliminate many errors by being able to check your figures before posting. Billing is the feature I like most. It is so simple.
— Bernice R.
Town of Winnsboro
We started using Diversified Billing in 1999 and have never looked back nor regretted our choice. Everything is point and click and the staff at Diversified is constantly thinking of new ways to improve their product so it never stagnates.
— Laura B.
Hampton Shaler Water Authority
Leverage the Latest Technology
Our software is packed with technology-driven innovation so you and your staff can do more with less effort. Find the info you need faster with full-test search. Let the Master Calendar set up each process for you. Speed through payment processing with barely a keystroke.
Quick to Learn, Easy to Use
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Available for LAN or Cloud
Diversified Billing offers identical funtionality whether you host your software and data on your local area network or access it all from our Cloud servers.
Backed by 30 Years of Experience
Diversified Technology, the developer of the Diversified Billing system has been creating utility billing software for 30 years. Some 350 utility clients use the software to create more than 7 million bills annually.
Designed for Customer Service
When customers call, they except prompt, accurate answers to their questions. So Diversified Billing provides every scrap of information about a customer’s account on a single screen. And any information can be printed or emailed directly to the customer.
Includes a Customer Portal
The Diversified Billing Customer Portal allows your customers to pay online 24/7 with a debit or credit card. It also allows them to check their own billing, payment and consumption history so they don’t have to call the office for that information.
Integrated Work Order System
You can generate electronic work orders from within Diversified Billing. Send re-read requests directly to techs. Re-reads update the billing system automatically as soon as they are uploaded. Techs can attach notes and photos to work orders.
Integrates with Other Key Systems
Maintain and re-sequence meter routes from within Diversified Billing. Upload or download meter readings from any meter readings system. After a billing has been completed, export journal entries to keep any accounting system up to date.
Proven Onboarding System
After a complete system overview for all users, individual users receive just-in-time training with your live data. For example, when it is time to process payments, we provide payment processing training for users responsible for that task. All training sessions are video recorded for future reference.